Cookies Policy

Last updated: September 2026

This Cookies Policy explains how Ashford & Rose uses cookies and similar technologies when you visit and use our website.

By continuing to use our website, you may encounter cookies and similar technologies that are necessary for the operation of the website or, where applicable, have been placed with your consent.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website.

They allow a website to recognise your device and remember certain information about your visit.

Cookies can perform a number of functions, including remembering preferences, keeping items in your shopping basket, supporting website security and helping website owners understand how their websites are used.

2. How We Use Cookies

Ashford & Rose may use cookies and similar technologies for purposes including:

operating and securing our website;
remembering your preferences;
keeping products in your shopping basket;
enabling checkout and payment functionality;
understanding how visitors use our website;
measuring website performance;
improving our website and customer experience;
supporting relevant marketing activities; and
detecting and preventing fraudulent or harmful activity.

The specific cookies used on our website may change from time to time as our website, technology and service providers change.

3. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly.

They may support functions such as:

shopping basket functionality;
checkout;
payment processing;
website security;
session management; and
remembering essential settings.

Because these cookies are necessary for services you have requested, they may operate without separate consent where permitted by law.

Functional Cookies

Functional cookies may allow the website to remember choices you make and provide enhanced functionality.

For example, they may remember preferences relating to your browsing experience.

Where required by law, these cookies will only be used after you provide consent.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website.

They may provide information such as:

which pages are visited;
how visitors navigate the website;
how long visitors spend on certain pages;
how the website performs; and
whether visitors encounter errors.

This information helps us improve the website and customer experience.

Analytics cookies that are not strictly necessary will only be used where the appropriate consent has been obtained.

Marketing Cookies

Marketing cookies may be used to understand browsing activity and help us or our service providers deliver more relevant advertising or measure advertising performance.

These cookies may be placed by third-party services.

Where consent is required, marketing cookies will only be used after you provide the appropriate consent.

4. Third-Party Cookies

Some cookies may be placed by third-party service providers that support functions on our website.

These providers may include payment, analytics, advertising, security, social media or other technology providers.

Third-party cookies are controlled by the relevant third party and may be subject to that provider's own privacy policy.

We recommend reviewing the privacy information provided by third parties where applicable.

5. Managing Your Cookie Preferences

Where applicable, you can manage your cookie preferences through the cookie consent mechanism provided on our website.

You may be able to:

accept all optional cookies;
reject optional cookies; or
select particular categories of optional cookies.

Your choices may be stored so that you are not repeatedly asked to make the same selection.

You may also control or delete cookies through your web browser.

Most browsers allow you to:

block cookies;
delete existing cookies;
block third-party cookies; or
receive a notification before cookies are stored.

Please be aware that disabling certain cookies may affect the functionality of our website.

For example, essential shopping basket, checkout or security functionality may not operate correctly if strictly necessary technologies are blocked.

6. Consent

Where applicable law requires consent for a cookie or similar technology, we will seek your consent before using it.

You can withdraw or change your consent where the relevant consent mechanism allows you to do so.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

7. Similar Technologies

In addition to cookies, websites may use other technologies such as tracking pixels, tags or similar technologies that store information on or access information from your device.

Where these technologies are subject to consent requirements, we will apply the appropriate consent mechanisms.

8. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the technologies used on our website, our service providers or applicable legal requirements.

The latest version will always be published on this page, together with the date it was last updated.